FAQ

We provide two main service types:

1. Distance
   Distance service is point to point booking, there are 76 locations to choose from whatever it is pickup or dropoff location.
   We calculate total distance in kilometers from pickup to dropoff and we also calculate total time for you using Google Maps.
2. Hourly
   Hourly service is a renting service where you rent a vehicle (with driver) for fixed hours: 4, 6, 8, 10 or 12 hours. Hourly vehicle rent is restricted to submitted driving zone only, with max distance of 120 km. Every extra kilometer value is 3 EGP.

We provide three transfer type:

1. One Way
   It is a ride from pickup location to dropoff location only with no return.
2. Overnight
   Same as One Way but with return after overnight days you choose from 1 day to 10 days. If you didn’t choose any overnight days then return will be in the next day.
3. Round Trip
   It is a ride from pickup location to dropoff location with return on specific day (return date and time).

Yes. We have three extra options which make your ride more comfortable:

1. Face Mask (Free)
   We value our clients health and protection, so we give you 3-ply face mask with elastic ear loops for day-to-day protection, free of charge.
2. Water Bottle (5 EGP)
   Cold Dasani or equivalent 1.5 Liter low sodium water bottle.
3. Airport Meet & Assist (500 EGP)
   One of our hostesses will accompany you while arrival or departure of your aircraft.

We have 17 vehicles you can choose from:

All Vehicles
Toyota Corolla – Kia Cerato – Hyundai Elantra – Kia Carnival – Kia Carens – Mercedes S400 – Mercedes E180 – Mercedes E200 – Mercedes C180 – Mercedes V – Lincoln Navigator – Chrysler 300C – Cadillac CTS – Lincoln Town – Toyota Hiace – Toyota Coaster – Mercedes MCV 600 in addition to Helicopter charter.

You can get a coupon code when you subscribe to our newsletter or you may get it from our social media platforms or when you get a VIP Card.

In step 4 (Booking Summary) you will find “DO YOU HAVE A COUPON CODE?” type your code and press “APPLY CODE”. You will get a discount depending on applied coupon code.

• Cash on Pickup (COP).
• Credit Card (Mastercard – Visa – Meeza).

Yes. You can book online and pay by credit card.

• If you choose Cash on Pickup (COP) in checkout then you can cancel your booking before 24 hours of pickup date.
• If you choose Credit Card in checkout then you can cancel your booking before 24 hours of pickup date. If you cancelled it successfully, you may get partial or full refund depending on your case.

Yes. We have a refund policy and you will get partial or full refund depending on your case.

Yes. We have a privacy policy and you can read it here Privacy Policy

We are working on our mobile application and it will be available on iOS and Android soon.

If you need more help you can chat with us here CHAT